Language Bank emphasis

Highlighting an important point

This case emphasizes/highlights the importance of honest communication between managers and employees.

Effective communication skills are essential/crucial/vital.

It should be noted that this study considers only verbal communication. Non-verbal communication is not dealt with here.

It is important to remember that/An important point to remember is that non-verbal communication plays a key role in getting your message across.

Communication is not only about the words you use but also your body language and, especially/above all, the effectiveness with which you listen.

I would like to draw attention to the role of listening in effective communication.

Choose your words carefully: in particular, avoid confusing and ambiguous language.

Finally, and perhaps most importantly, you must learn to listen as well as to speak.